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Workplace Analytics: The New Science |
Manhattan has identified the importance of Workplace Analytic Management. Analytics is a sub-sector of Business Intelligence (BI) which also includes data access and reporting. IWMS has previously focused on the ability to access real estate and FM data and report either through the Balanced Scorecard framework or by choosing particular key performance indicators (KPIs). Manhattan believes that the higher-value and more proactive aspect of the higher end of the spectrum, Workplace Analytics now must be addressed for increased performance.
Manhattan produces standard reports which tell you what has happened or is happening currently, ad hoc reports which tell you specifics about how many assets and where they are, how often something happened to these assets, query or drill downs which help you to determine the root cause of the problem and alerts (red, green, yellow lights which determine extent of problem to be investigated. It is now time to begin to look at more statistical analysis to determine why something is happening the way it is (why does one building have a higher carbon footprint than another), forecasting and extrapolating on what happens if some condition continues, predicting what could happen next and optimizing what is the best that can happen.
Manhattan includes analytics on risk, repair/replacement, valuation, critical path as well as requirements simulation and site optimization. In addition there are analytics like the Stacking and Blocking Plans where a planner can evaluate the effect of certain moves on the performance of the organization (adjacency analysis) and the requirements forecasting and scenario tools. Manhattan will continue to develop more tools for Workplace Analytic Management.
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Workplace Analytics