 Challenge: ALZA, a leader in drug delivery and drug targeting solutions and a fast-growing Johnson & Johnson company, faced difficulty in bringing on and ramping up new occupants because real estate, facilities and personnel information was segregated in multiple homegrown and departmental software systems that could not share information. The company was seeking an integrated platform to automate business processes and information for more than 1,000 employees and 1 million square feet of space in 20 buildings at its headquarters in Mountain View, CA.
Solution: Manhattan Software's CenterStone provides secure, centralized Web-based hub for managing space planning, projects, maintenance, leases, contracts, payments and chargebacks for corporate real estate, facilities, engineering, finance, human resources and other groups; integrated with multiple business applications (Remedy, Ariba, Maximo, Documentum) and AutoCAD.
Results:
- One-stop shop for data management and process excellence
- Supports strategic and tactical space management, leased and owned properties, assets and capital projects
- Full accounting of real estate, employees and contractors on site and regional rollup of space
- Control costs, improve speed and accuracy of new occupant ramp-up, space allocations and corporate moves through process automation (workflow/customization)
- Executive dashboards provide “actionable metrics” on space allocation, business unit utilization, leases, projects and operations
- Establish benchmarking across affiliates for strategic planning
- Avoid hardware, software, maintenance, upgrade headaches
“We needed an integrated solution and database for space planning and management, maintenance, project management and document control. Now we have a tool that gives us more accurate and timely information, so the business can make better decisions.”
- Velvet Milner, ALZA Facilities Information Management Group
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