How do I start my business partner relationship if my company is a new business startup or is new to CAFM? In most cases, participants in the CenterStone Partner Program have extensive experience using CAFM software and have been an established business for more than one year. So, it may be best to take some additional steps before submitting an interest form. For instance,
Review the detailed recorded presentations of all CenterStone components that are available for viewing/downloading from www.manhattansoftware.com
Consider enhancing your skills by enrolling in CenterStone training courses.
What kinds of Partner levels does Manhattan currently offer? We currently have three partner levels available:
Certified Consulting Partner - For consultants who recommend and implement CAFM solutions for their clients
Certified Reseller Partner - For resellers and integrators who provide both products and services to their clients
Referral Partner - For CAFM professionals who recommend software solutions to their clients.
Do I need CenterStone software experience to become a business partner? It is generally necessary to have extensive experience with CAFM software to qualify for the partner program. The level of recommended experience may vary depending on the partner category (consultant, value-added reseller, developer, data solution VAR, etc.)
Do I need to be an existing licensed user? No, but we do expect you to have extensive general CAFM software knowledge and related consulting experience.
What fees are required to join the program? There are nominal initial and annual program fees that grant you access a sandbox account and discounted training. The initial and annual fees covers all of your partner authorizations.
What about global opportunities? The CenterStone Partner program is primarily targeting the North American market. However, if you are located elsewhere in the world and are interested in talking to us, please fill out the partner interest form available at the link below and we will contact you.
What are some of the components of a successful business partner?
Actively initiates ongoing two-way communication with the Manhattan Partner team
Specializes in an industry market area
Offers a mixture of software, data, and consulting services to meet end user needs
Offers training for CenterStone software and related technologies
Continually focuses on staff training to ensure an extensive understanding of the current CenterStone software releases
Maintains an updated company profile with Manhattan to ensure end user access to current information and contacts
Consistently devotes best efforts to remarket, promote, or otherwise encourage licensing of CenterStone software to end users
Represents, displays, and demonstrates CenterStone software prominently and fairly at all times in comparison with other solutions.
My company is an order fulfillment shop. Is the CenterStone Partner Program right for me? No. Manhattan requires VAR partners to be experienced with CenterStone software and offer a broad range of services to meet customer needs. The resale of CenterStone software is typically an incidental part of the value-added solution provided.
Can I have my own resellers or independent distribution channels for CenterStone? No. The business partner agreement is strictly between our two companies. VAR partners are restricted from distributing CenterStone technology by any mechanism other than your own personnel performing activities in the name of your company. VAR partners are not permitted to distribute through third parties.
If approved for the CenterStone Partner Program, will I automatically be authorized to resell all Manhattan technology? No… the program currently exists strictly to engage partners interested in promoting our CenterStone solutions.
My organization develops stand-alone solutions that compliment CenterStone; does Manhattan have a program for software developers? We do not currently have a formal developer partner program. We are, however, looking at putting such a program together in the near future and are always interested in discussing the possibilities with you. Please contact us any time.
As a consulting firm, we develop custom applications for individual end users. As such, we also refer to our offerings as software development. If we apply to be a business partner, which program is best suited to our current offerings? The Consulting Partner Program is best suited for your needs. This program focuses on supporting companies that provide custom application development, data collection/conversion and migration, systems integration, and more, while utilizing Manhattan technologies.
